Definition: MTTR (Mean Time to Repair)


The average time it takes to repair a drive in the field. In the field, only major subassemblies are changed (the PCB, sealed housing, etc.), excluding component level repairs as these are not performed in the field.




DID YOU KNOW?  DATA RECOVERY FACTS AND TERMINOLOGY:

Data Recovery Fact

Physical damage

Damage to the physical unit. For a hard drive this may be damage to the electronics, the mechanics or the media itself.

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