Data Recovery Privacy Statement:

Data Recovery Phoenix takes your privacy very seriously.

Information Collection and General Use:

Data Recovery Phoenix collects personal and corporate information when you complete and submit to us the Online Evaluation Form when requesting data recovery services, when you visit Data Recovery Phoenix pages or hire our specialized services.   Once you hire our data recovery services, all the information provided to us will be kept strictly confidential.

Information Sharing and Disclosure:

Data Recovery Phoenix does not rent, sell, lease, or share any personal or corporate information about you or your company with other people or companies not affiliated to us except for the purpose of providing the products or services you have requested.  In the event that we need to communicate with data storage units or systems manufactures for the purpose or gathering information about your system or equipment or replacing damaged components, we will request your permission in writing.

Data Recovery Phoenix may be obligated to respond to subpoenas, court orders, or legal processes to establish or exercise any legal rights or defense against legal claims.  It may be necessary to share information in order to investigate, prevent or take action regarding any illegal activities.

Limitation of Liability:

Customer acknowledges that the equipment / data / media / hard drive may be damaged and or lost prior to Data Recovery Phoenix receipt and therefore Data Recovery Phoenix will not be held liable for any lost and or damaged customer items prior to its receipt.  Data Recovery Phoenix regrets that it will not assume responsibility for additional damage that may occur to the Customer's equipment/data/media during Data Recovery Phoenix efforts to complete the services.

In no event will Data Recovery Phoenix be liable for any indirect damages whatsoever.  Data Recovery Phoenix will not be held liable for any damages due to any virus, worm, Trojan horse, etc.  The total liability of Data Recovery Phoenix to Customer under this Agreement shall in no event exceed the total sums paid by Customer to Data Recovery Phoenix.

In some cases, Data Recovery Phoenix reserves the right to ship your hard drive to our offsite facility, or corporate headquarters.  Furthermore, payment past $3000.00 USD cannot be made via credit card.

Confidentiality and Security:

Data Recovery Phoenix limits the access to personal or corporate information to employees who need to come into contact with that information in order to provide their specialized data recovery services to you and your business or to reputable data storage media or equipment manufacturers who need to provide their products or services in order to complete any assignments trusted to us.  Data Recovery Phoenix may sign confidentiality agreements if requested to ensure total safety and security in the management process of sensitive data that is not publicly available.  Our employees and vendors comply with our strictly enforced Non-Disclosure Agreement.

Changes to this Privacy Policy:

Data Recovery Phoenix may change or update this policy from time to time to reflect its effectiveness.  We will notify you about significant changes either via e-mail or by placing a prominent notice on our website.

Questions and Suggestions:

Data Recovery Phoenix welcomes any questions or suggestions regarding our company, our services, our business practices, data recovery procedures, data recovery specialists or the overall operation of this website.  If you have any questions or suggestions, please contact us by e-mail: support@data-recovery-phoenix.com

Data Recovery Services: